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Our policies are in place to keep everyone happy.

accepting new clients

You Can Sit With Us

All of our services in our spa and/or salon are open to new clients far and wide! We are still appointment only but you can call or text to book!*

late arrival

Highways Suck

If you are 10 or more minutes late we reserve the right to reschedule all or some of your services so your tardiness does not effect punctual clients.
*If you are 10 or more minutes late and we do need to reschedule your appointment, you will be charged 50% of your missed service price.*

cancellation

24 Hour Countdown
We ask that you cancel your appointment at least 24 hours in advance so we can fill your spot with clients on our waiting list. If you do not cancel in advance, you will be charged 50% of your service price for missing your appointment.

no show

P.S. Show Up
If you choose not cancel with a 24-hour notice, you will be subject to our cancellation policy. If you no-show on the day of your appointment we will charge you 100% of your booked service price. If you no-show three times we will no longer take you as a client. (Boo!)

card on file

We Need Your Digits
Effective January 1, 2015, we will require a credit card on file to book appointments in the event that you no-show, are tardy, or late cancel. We accept only Visa & Mastercard.

rebooking

Commitment Issues
We book standing appointments every six months. Ask us about this if you are a regular client who would like to secure a spot with your favorite nail tech or specialist. We book individual appointments a month in advance.

gratuity

Dolla Dolla Billz
We do not accept gratuity on credit cards or checks. Gratuity is acceptable only in cash or personal check if you wish to tip.

supervised children

Rugrats
We do welcome children of all ages but we do ask that they be supervised at all times for their own safety and for the experience of other clients. (We need your attention and probably both of your hands to keep our services on time).

parking

Vroom Vroom
Our parking lots for the salon are monitored by electronic meters and accept credit cards and change only. You can find these spots between Burgh’s and Labella Bean and behind our salon. Please be aware that parking in these lots can be busy during lunch hours so arrive a few minutes early to grab a spot. Keep in mind most appointments do run over 1 hour due checking out and the usual girl talk.

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